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FAQ's

EVENT REGISTRATION

Q: I am having trouble with my credit card transaction in Paypal.

If you continue to experience problems with your online credit card transaction (card declined, error message, etc.) contact us and tell us what you were trying to accomplish, the date you tried to register and what part of your transaction did not complete successfully.

Q: I need a receipt for my credit card transaction.

You may contact the office to get a copy of your transaction emailed to you.

Q: I registered several people on my credit card and need receipts for everyone.

If you registered additional people on your credit card, you will see them listed under OTHER REGISTRANTS at the bottom of YOUR registration page along with the total amount that will be charged to your credit card. For individual receipts on each person, click on the magnifying glass to the right of their name. When you register another person, you provide an email address for each person and their registration confirmation receipt will be sent directly to them by email. You can also have them print off their receipts.

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EVENT CANCELLATION AND MODIFICATION

Q: I need to cancel my registration for an upcoming event. How do I do it?

It is possible for you to modify your registration up until the Early Bird Reservation date for an event or luncheon or as otherwise noted on our website. You need to contact us to cancel your registration. We must turn in our registration numbers to our vendors by the deadlines they set and unfortunately can not offer refunds after our first RSVP date.

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EMAIL LIST

Q: I would like to get on your mailing list for upcoming AMA-Richmond luncheons and events.

Simply go to the lower right corner of our Home page and fill in your name and email address (phone number is optional) and you should be receiving the next scheduled email in as little as two weeks.

Q: I am not receiving event notices, invitations or your eNewletter because my email address has changed. How do I update my records?

If you have changed your email address please contact us and provide your name, phone number (so we can confirm your request), old email address, and new email address. Please allow one week for your local record to be updated. Don't forget to also contact AMA National to update your email address with them.

Q. I have registered in the past for an event or luncheon through your website but I am not receiving any invitations for upcoming functions. I would like to receive all of your events and luncheons invites. How do I do this?

If you have registered through our website links or from a forwarded email invitation, you are still NOT on our mailing list. To automatically receive all of our monthly invitations that are open to Guests you need to request to be placed on our mailing list which can be done on our Home page lower right corner.

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MEMBERSHIP

Q: How do I join?

It's easy! Simply go to the national AMA National website and sign-up. It takes a few weeks for your membership to be processed and the information sent to us. Once we load you into our database, you will begin receiving our eNewletters and announcements to our upcoming events where you can register at the member rate.

Q: My mailing address has changed. How do I get it updated in your records?

To update your AMA national record simply go to http://www.marketingpower.com and click on the LOGIN link in the upper right corner of the page. Here you can update your complete national record. Please remember that if your email address changes, you must notify the Richmond Chapter directly so we can update your local record.

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NAME BADGE

Q: I had a name badge but need a new one. How can I get one?

AMA-Richmond Member Benefit: Permanent Name Badges When you join AMA-Richmond you will receive a permanent member badge. For replacement badges due to name, company name or job change, please contact AMA member Shirley Husz at It's A Breeze Specialties: shirley@itsabreez.com

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AAMA NATIONAL OFFICE LINKS

  • To Join the AMA: www.marketingpower.com/join
  • To Renew AMA Membership: www.marketingpower.com/renewals
  • To Update your AMA national member’s contact information, go to Profile: www.marketingpower.com/myprofile and login or create an account with your member number. If you do not know your member number, look at your membership card or one of your recent newsletters. Your member number a 7 or 8 digit number above your name on the mailing label. If you are changing your email address, you also need to change it with the Richmond Chapter.

The American Marketing Association
Tel: (800) AMA-1150 or (312) 542-9000
Fax: (312) 542-9001